Lighting Pay
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Contact Us · Always Here to Help

Global multilingual professional support team, <2 hours first response, 99.5% issue resolution rate.

  • 24/7 Available
  • <2 Hour Response
  • 15+ Languages
  • 99.5% Resolution
Start Chat (Average 30s Response)System StatusDeveloper Docs
SOC 2 Type IIPCI DSS L1FDIC* Custody Note

Live Chat

Real-time conversation, intelligently routed to the most suitable expert.

  • Average 30s response
  • 24/7 available
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Email Support

Complex issues and technical tickets, easy to track.

  • < 2 hours first response (business hours)
  • Multilingual support
[email protected]

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Frequently Asked Questions

How to register an account?
Click "Sign Up" in the top right corner, complete KYC, supports email/phone/third-party login.
What payment methods are supported?
Supports Visa/MasterCard, PayPal, Apple/Google Pay, bank transfers and various crypto deposits.
How long does withdrawal take?
On-chain 5–30 minutes, fiat 1–3 business days; large amounts can apply for expedited processing.